The State Workforce Authority (SWA) agency will ask for the following information for your business.
And they will want to receive it from your business email address.
We will request most of this information from you through your Attorney after you complete the SWA Questionnaire Form they sent you.
Here’s is what we have observed over the last 18 years from SWA agency staff in response to Account Registrations:
1. SWA Agency staff send the following request:
We have reviewed your request to register with Masshire Job Quest but must place your request on temporary hold for the following reasons:
- Pending verification of company FEIN
- Pending verification of your account details
- Email a copy of the SS4 letter from the IRS from when the EIN account number was assigned.
2. We / you receive an email from SWA representative saying they tried calling but couldn’t get in contact so please contact him / her back.
3. We / you receive No email response whatsoever from the SWA Agency staff.
If after 48 hours have passed since MassHire Job Quest account registration, we take the following action:
We utilize existing SWA Agency staff contact information in our database, and send the Attorney and Petitioner a pre-written Help SWA Agency Request email / phone script that can be sent to the SWA Agency staff.
An example of such an email is below:
A. Example Attorney Email to SWA Agency on behalf of Petitioner, requesting Account Verification status and assistance:
Greetings MassHire Job Quest Online Help Desk Staff,
My name is Attorney Name, Esquire.
Our law firm is representing Petitioner Point of Contact Name (Owner) and their company, Example Business LLC, on a PERM Labor Certification matter.
One of the requirements of PERM Labor Certification per CFR 656.17 is to Post a 30 Day SWA Job Order on your MassHire Job Quest Online site.
On the date of July 15, 2022, our client Registered their company on the MassHire Job Quest Online site, using the following User ID and business credentials:
- Company Name: Example Business LLC
- Company FEIN: 12-3456789
- Company State UI#: 123456
- Address: Example Street, 2nd Floor, Example City, State, Zip Code
- Contact Person: Example Person (Owner)
- Phone: 213-456-7890
- Email: firstname.lastname@example.org
According to our information, two business days since Registration on MassHire Job Quest Online was completed, but our client has not heard back from your Agency either by Phone or Email.
We politely wish to expedite resolution of any potential MassHire Job Quest Online Account Verification you may have, if any.
May we request your assistance or referral to the proper staff to mitigate this issue, so that our clients MassHire Job Quest Online account can be approved and enabled, such that they may post the above-referenced mandatory 30 Day Job Order?
I can be contacted per my signature information below, or contact you directly if needed, to provide any information you might need to verify our client’s company and our request.
Thank you for any guidance and or assistance provided.
Attorney Name, Esquire
Law Firm Name
Example Street, 2nd Floor, Example City, State, Zip Code
B. Example Petitioner Email to SWA Agency on behalf of their business, requesting Account Verification status and assistance:
This example is same as above, except the SENDER if changed and the wording is changed accordingly.
This concludes our brief on what MassHire Job Quest will generally ask for, and how you or your Attorney can respond, either with our additional guidance, or as needed by your own doing.